Socio Inbox lets your teams take care of customer messages and comments across your entire estate from one customisable dashboard. Improve customer sentiment and team efficiency.
Never miss another message or comment again. Socio Inbox allows your HQ and individual location teams to receive notifications with each new message. The Socio Inbox dashboard brings together all messages, post comments and reviews onto one central view. Respond to customers quickly to minimise frustrations and maximise opportunity.
Filter by date and channel to ensure your teams can get the visibility they need. If you are a large multi-location group the dashboard can also be filtered by group, brand, territory or region to suit your business needs.
On the Socio Inbox dashboard, incoming messages and Socio Chat sit side by side. This allows your teams to quickly communicate customer frustrations and issues with HQ and local store team members from one screen. Remove the communication blockers and facilitate greater teamwork.